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-- -- morning online -- -- thank you for joining us in this half hour on foxnews.com.
Up first up Robbie Whitney's joining us from money -- pond and jewelry.
-- welcome to -- -- Thank you are pretty Eritrea have been -- and CEO.
-- -- so I've been reading some notes on your company and when the US hit a recession in 2008.
Basically used -- business bikes so many people sent let's salvage Hillary elects a home.
Think it's a -- in some needed money and he didn't quite know how to handle that.
Uptick in business what exactly did you do at that -- Well today at that point you know we definitely had to implement a lot of new training and now.
You probably haven't been -- or stores -- -- store for upscale phone jobs and you know cater to below to blow to -- what.
Obviously that in the recession in the gold prices going up you have business has been very brisk and or services -- -- Needed more than ever -- And I want to talk about that sorry -- drafting a little bit more you say your services are needed now more than ever.
On the would that be because you know a lot of people out there without access to have traditional banking are.
Almost using the idea -- -- that as an ATM.
You know the banking industry pretty much.
Has done away -- small short term loans and we're.
One of the few viable all resources to -- Help people you know get through to a play day or you know get through -- You know how to play their water bill.
And our our just uptick in new customers in the last two years alone his increased about 3035%.
brand new customers who have never -- phone -- before.
Have you decided to start franchising as a way to further -- -- -- and and if so what are the goals going forward.
Yeah we we started about six years ago on the franchise console.
Simply -- as a way to you know get a number of stores.
You know the quickest possible and now turned out to be a really good alternative force when had a lot to lots of interest in the French outcomes -- -- now.
We actually have some of the locations number one in the southeast and we have about twelve more in the work -- Again I'm reading of the I'm reading here -- your goal -- have about fifteen within the next few years.
Yeah yeah that's our goal about who you know -- ten units a year visual or -- -- And right now we're actually you know above par would you know selling the French I've been working out really well get a lot of interest from the corporate world.
People in banking and finance that you know you know how corporate loyalty is these -- a lot of -- gas.
Have 2030 years of experience in find -- themselves work here and you know bush and I got to work in for three more years you a lot of our clientele are coming from -- here.
-- your customer has changed especially in recent years and out.
They got -- you know.
I guess -- you -- is back in the day can shifting toward a year ago or plan tales about manic about percent blue collar.
And now it's probably more art AD pointing 80% blue collar voters don't like how can you think that -- -- -- A sad commentary on the state of our job market and our economy.
On the east of the gold prices helping you out we did see -- -- I think for the past dozen years gold prices have risen every year except for 2013.
They're down 24%.
So far this year -- -- has few dollars still.
He argued that you can still get a lot for selling gold items that people are still doing it despite the downturn.
Yeah yeah you know we're we're still buying a good bit not quite as much as we -- the last couple years obviously.
I'd like a lot of people that had go lower so that when I was fishing and I think our goals and -- -- and which would probably good movement we horse we're still sling for out of their comfort.
And -- would have still learn that's a hot metal.
Other other medals.
Still learn platinum you know which would -- some of that stuff going in -- -- -- a -- to.
You know actually right now the price is aware there are we're having a lot of demand for people warning about silver and gold how bullion former going form that -- Flickr you know I can running out of stock -- or whatever and investing in physical.
-- -- -- -- -- it out anyway he sale or whatever as if it's no big deal but it's a huge deal because America's confidence in stocks and as we are pushing closer to record territory today.
Step markets on fire a lot of people making money in stocks.
We're also looking at everything -- gridlock in congress in Washington DC.
And a lot of people are probably saying you know -- Gold or or palladium that the physical commodity that's -- on safer but by that -- it's a huge deal.
If people are taking my candidate stock portfolios and Feingold from -- Yeah yeah in Arkansas we get called every day -- -- of you know -- over and over bullion.
And you know which reduce -- I don't know.
But it's the demand for -- -- you know people are still in the market but I think they're just.
But -- diversifying their portfolio I guess you know I won't Salt Lake and actually holding Marion.
It's that the commentary on times these days if you look at the pop culture.
I idea lately you -- got these reality shows like -- stars that are just so popular.
On the -- that brought attention to your field.
Reality T -- Absolutely absolutely.
Pop star is one -- probably best -- this happened to our industry in awhile.
You know and it gives people realize that -- you know polish off which about 80% -- -- you know still consider mom and pop in about 13% are.
Publicly publicly traded companies and we kind of you know which.
Following a little there -- Yeah I -- it it really has helped the industry again and it's -- people now are more curious about.
I'll show you how they're working in like Colombo was business in the world.
And it brings -- new life to this to the store to the business.
But it it has it has helped definitely.
Even doing this for three decades so as our final wrap up here can you share meaning to craziest story.
They've never been involved in with the customer China.
Sell or buy something I don't I don't know something crazy that you'll never forget.
At that yet.
Actually have quite a few stories we don't know what little lamb but.
I guess more of -- -- I guess more on the wounds.
Here in within the last year felt that I can really remember that you'd is.
-- they over elderly gentleman coming in and pullout is false teeth in Portland has -- room -- -- wanted to get alone -- And I don't -- -- -- -- command but you and I actually loan.
A yeah it was -- or mark or.
Apparently didn't have rubber gloves -- -- let's look he's a -- can you give us another one.
-- actually have them come in.
Actually have to -- to bring America actually over in long term.
That still have that I had issues with it and it.
It's -- we didn't think that when they either.
-- -- -- so much for entertaining as -- win this CEO of money miser -- and jewelry.
Locations in Georgia Alabama and Florida and more to come -- so much.
Thank you lower -- -- okay if -- no I'm just about alive during that segment people are getting out of stocks can go green to gold from pawnshops.
And -- business is now 20% white collar as Wall Street lays off then.
Other assets of the economy -- we do have a changing landscape look at that are right we're gonna go to break now we're back on -- that.
Since it is small business Wednesday and that feels like Thursday we have tips for you.
-- out what's -- here already -- set up shop launchers small business.
And you forgot son and a big legislative things need to do like getting that permit -- -- -- now a cap.
Joining us again.
The CEO -- -- thank you so much good to see -- Hi learn how might be a very very good thank you so.
On the what -- what questions that small businesses and potential small businesses need to ask before.
They set up shop to most people forget they need a license -- -- -- I mean that seems kind of basic now.
Learned so much can -- -- in this area asked.
And I'm I'm on for ten yards and -- asked you whether what it says that they're looking for are they actually looking you.
Set up a bit faster or are they looking for actually apply for that right -- operate the business plan that that up.
OK so what are around what are some of the tips the process that we should take to make sure we get everything we have all got some.
Let's separate so the first question you need to I hear about is my kind of register as a bid and with that -- -- or am I crying you.
A fight for the right to legally operate the business and the active incorporating the business performing an -- -- -- -- that's proper business structure creates the legal Andy.
For that the states.
And be activists cleaning -- -- -- or permit actually did that picket but right.
Operate the business and that you are not mutually -- that that that's the first question you -- Democrat.
The little lost there.
So kids can letting you lost about why don't let it go threat to you need to incorporate with the state.
Re need you so I think of it like -- you need -- have the -- they then.
For the business before you can actually happen right.
Operate the businesses that hurt that is actually a set up the business as a corporation -- Allah.
Or at that the EPA thought proprietor that's where my company here at court that dot com.
I think it was although that's from -- got it right foundation and then write perfect how cumbersome and or expensive it -- -- is to do.
Either one today.
Pretty easy and I and know what -- the -- And you know you can go to -- -- Small Business Administration -- -- -- -- that the greatly -- and then you can come from a reputable.
Online document filing service that is what we provide here and we can provide you with that business compliance.
For as little as 99 dollars he -- what you need or if you want to go the extra mile and a half but actually at the pain and a fight for it.
As for the license or even -- data as well that -- you know what you me it's actually pretty easy yes well you are our resource Sundance.
How do businesses know how to -- compliance.
Well actually made it unique.
Start with a date and then work your way down local county level -- -- and again and arms one that I have been -- -- and and incorporate the business that that the business doesn't -- off the court set itself up as a prop by filing -- -- And then and that's the part that you need to -- figure come into compliance and registered with the date then.
The next about it and make sure what type of business licenses -- permits me.
For example with my -- Once we get might be established -- -- -- -- corporation and then because -- document -- -- our baby be quiet I have a businesslike then as valid permit that to happen.
Permits -- are topless men.
Bigger price sensitive and permit you know do -- very from state to state and offense by business type -- Definitely want it goes your count me your local board -- as well as they said and find out what it is that you actually get one you know what it is.
Then you can come -- -- some people -- -- it.
Or yeah okay and saying don't do all of this or any of this and gone to law that properly what are the -- -- the penalties the consequences now aren't.
Great question itself failure if you know actually at five by the -- -- let me get this replacement or.
A permit can hurt some pretty happy kind of confidence that you know it's -- subject -- the -- -- penalty.
In some cases when you're operating for example -- on jobless men.
Or some sort of -- higher liability type business aching.
He would suggest he -- some criminal penalties for -- yellow raft rides you know operating without.
You know serving alcohol but not having for example an alcohol life and that's not -- -- the consequences that you're -- that I mean I think that is an obvious one or at least it is to me are there.
Like common instances that you come across its clients where.
It's a certain type of business -- and the industry they typically don't know what they need to now.
Absolutely we deal with that every day because that's what our business as you.
Actually -- if you -- source for our clients and educate them on the process but again.
You know -- -- that that requirement very -- that that I -- isn't tied you know I think softening business or someone who.
You know -- -- copy writing -- not gonna.
Many licenses or permits that they need it not paint where that they care -- pat can shop.
-- time we'll have had here.
Permits and that qualification that paid -- -- -- Kids permanent ink.
And boots can always gets in trouble and hope -- evaporate again and LA thank you so -- think they have.
Think you have a great day Mark Burnett is up on the screen for everybody -- resource group net and -- Hire people for starting small business out there I think we're going to break we'll be back on the other side -- A new trend in TV industry Howell beauty boxes are off the -- -- a different these days.
Welcome back our right now we're talking my language make up -- Starr hi how -- security last month an IRA.
I went back now with an -- make up like basically right out of the womb -- my -- don't.
Grandmother -- -- put nine you know in third grade on the bus went to school -- skills so you -- -- founder of star looks tell me what star looks is handling your new product.
We'll starlet is a brand new pro quality makeup line.
And it's just been introduced into the industry.
And -- are a vehicle for introducing our line to the world so that we can help people that it's not just -- makeup line.
And in an industry that's very competitive and has many available.
Is that we created.
And subscription -- box service called star box.
And that introduces our alliance of the world like a subscription service and so it's a monthly -- Yes it's a monthly subscription service so this -- box -- that's going on right now is is pretty wild.
And there are quite a few out there however.
The new beauty box subscription -- allows you to try new beauty products in the industry by a sampling program so it's much like a magazine.
But with products delivered to your -- is that every month.
And then you pay for that you like -- the sample is you go out viable size product and that -- has cost.
That's right and that's how you -- build brand loyalty and its star box as our subscription is our vehicle to introduce our alliance of the world -- we provide three to four full size is items from the star looks cosmetic line.
I may not.
If you're not like me -- make -- the better at night he spent like a regular person in particular woman who need them which make up.
If they're getting three -- four full size items a month.
Yes they don't need us when you that.
A lot of women believe that you have your kind of stuck in your box you really haven't tried a lot of make up products before.
Yeah we're the vehicle to introduce you knew things that at a very affordable price.
For that subscription price per month -- receiving those items.
At a very very affordable rates so it's not and -- normally buy them at retail.
Fifteen dollars a month a half it's a very competitive price compared to other -- boxes.
And those items normally combined in retail -- our web site would be.
You know anywhere from 47 to 99 dollars you would normally receive -- yeah.
-- -- -- for products for fifteen bucks a month hide in their full sized products.
How do you like 100% -- of the time -- she honestly I mean that's how are you making money.
Well we are making a little however the star box is one of the best ways for us now.
To advertise and to one of the biggest talent is right now to get a make up -- into the world.
And show that we're unique and that we have that high quality pro quality feel and last ability and vibrancy.
Is it really difficult to convey to the world.
And so through that price it's almost like you can consider it the way to sample and that's our.
Real form of advertising we want to get our line and our products into people's hands the quickest and most efficient way so they can be energies to -- Honestly I'm not into the monthly subscription idea -- Iran is erroneously I did sign up from monthly subscription.
To an accessory line clock and I was like I okay as -- did at the time I decided to keep it instead of canceling it.
I have to tell you that every road when I get my I -- -- I really look forward to it.
It's a cheap pleasure it make -- happy and free your customer I'm thinking of my mother who mean he buys one pizza make of the year.
Hit a great way to diet other callers -- -- can you pick -- -- -- you want from Starbucks or -- an automatic.
Box at center.
Starbucks is automatic it's like other V subscription service is not way how ever.
We have a great team of stylists and a fashion forecasters.
Who predicts what's coming -- style months in advance.
So we're the only beauty subscription box that can be considered like your personal stylists every month what Stanford -- -- -- okay go ahead in here for example a draft well.
And that's fine no no no problem for example.
The month that you receive your Starbucks you're gonna -- the three to four full -- items always.
And they're going to be that fashion forecasts and mom.
Is going to convey that those colors and that's what you should be wearing that month and all of the rest of the time before you receive an Xbox.
You could basically walk your Starbucks in any major retailer and be wearing those products and be fully silence.
And the thing.
-- ingrained in Ethiopia.
This CEO Alan yeah owner and founder of star star looks thank you so much for coming -- and start yes everything on my hands on saving Starbucks -- -- -- -- you know everybody who ended up saying reiterating that today we have power play coming up next eight innings because.
New -- new studio for them.