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Are -- let's face it lots of us don't like to -- hate to -- don't wanna negotiate.
But I'm told just a few simple -- can save you hundreds of dollars on your next big purchase our guest says.
You've been -- that a price on any thanks so how do you do that streaming -- Tod marks senior projects editor consumer reports Todd.
Always a pleasure to CEO should be here -- this is a fantastic story you've done -- the shocker the numbers here about how many Americans want to have -- how many down.
Well you know the track that the scary thing is that the numbers are down from -- we did this in 2007.
Far fewer people from 61% -- to 40% now actually tried haggling quiet well.
Well you know what could you can be a number of things when it comes to medical bills more doctors are migrating from kind of the small independent.
That mom and pop family doctor to large groups or affiliations with hospitals tougher to negotiate.
Second we see the credit card act of 2009 actually caused or required banks to notify consumers 45 days in advance.
Hold any impending few changes.
That was a big thing where people used to complain a lot and third some people speculate that is the negative political tone we see in Washington that people are not.
Cooperating they're not negotiating a -- innings and a minute extra weight and that -- outlook I've heard Washington blamed for a lot of it's a good one zone but people aren't haggling because a -- -- they see that.
When one side tries to negotiate with another it's perceived as weakness as opposed to working together.
And that -- -- -- be getting a cue from that I don't it's -- I know what I thought about it I said it's actually plausible there's such negativity now in terms of some -- giving nothing it's possible.
Right that kind of -- I think wow part of it yet.
Wow that's amazing okay.
But you believe that there are some Arenas where negotiation works and get big discounts are that it works everywhere we did this survey consumer reports -- nationally representative -- that you're eating -- percent of the time.
What you were negotiating for appliances home electronics your medical bill.
These cell phone plans Telecom deals.
You were six bit that people were successful at least once in three years so -- success treacherous down -- But people just -- culturally we're not the kind of folks that like to hagel as they do in the Middle East.
In the far recently part of our culture know which airline people leaving money on the table okay so -- -- about you have tips.
You say assume everything is fair game now we're doing a lot on medical right now right.
And I'm told you can negotiate at a doctor's bill.
How do you do that well one of the things that people don't -- and that's where there's a lot of money there near term and -- -- about underinsured folks were folks that have no insurance.
A lot of people see the bill you say oh my gosh how can I pay this bought a lot of times.
You can actually appeal to a doctor to a doctor's office by saying OK would you be willing to take -- on him under a -- you ask an advanced.
I've talked to expert to say.
That and even doctors -- consumer report to say that if you're willing to wait them out if you willing to get through kind of the gobbledygook the idea that they try to put you to a ringer to make things so complicated that you can't challenge it.
That if you wait them out and you appeal to them on that.
And that -- -- that you can get -- over the biggest thing I found I talked to a health advocate.
Who actually routinely negotiate on behalf of underinsured or uninsured patients.
Who said that they routinely.
Negotiate discounts -- as it happens every -- -- -- Routinely per doctor dental medical and other -- I've I've heard this as well what other Arenas would you think this I can never negotiate that's.
But you -- well I think it's not a matter never -- again with credit cards and that's -- a big but you know it's a real good -- Telecom company cell phone plans because.
It used to be we we're actually seeing more people do that and I think because people are very informed today -- transparency of the Internet to be able to she would appear purchase.
And the fact.
That you've got one company beating he took -- a beating another they had with -- -- -- -- of this is.
They're always introducing deals on a monthly basis you should go back to your company especially if your contracts about to expire take what can you walk through because -- think gonna jumping.
-- worked so much every time you say don't be intimidated by title.
No and again that's the kind of thing people don't like to negotiate with doctors and lawyers because we kind of put him on a pedestal.
But we have to become a look at -- like they tell actors pretend the person that you're looking at the -- has -- -- -- And you make the -- people and that's what you don't fear and fear there's nothing to lose and are willing to walk away and take your business so -- it's tremendously empowering so.
What do think should say -- ask open ended questions are really like this because.
My husband is a great negotiator.
Kill say something like.
That's just not acceptable and ponds and -- -- and say.
Nothing and let them fill the void.
He should be doing this segment because that's one of the key things never -- -- yes or no question because if you can give an emphatic that that the person comes -- Take what can you give me just tell you know what -- you don't run away.
But if you say listen.
I have this perfect spot in my house for sixty inch TV.
But I only really have the funds to be fit -- put in a 52 -- set.
-- is there -- way you can work what can you work with me how how can you are black -- and then a few points if you've given your best offer.
There's this kind of feeling on the other end at all.
The person's being quiet.
Then maybe maybe he's insulted by my offer on May -- -- to rephrase so wait a minute -- when you go and add to that -- -- negotiation do you have a price in the back of your head that you want you should always you should always know what -- -- -- you can do it on a number of -- now again with the Internet you always know what a fair price is.
For whether it's an appliance -- a wash or dry TV set because you have a base level.
You then can use that leverage to say we have a price match guarantee if this price goes down in the next two weeks we refunded discount if I can find it for -- -- those kind of things.
That's that's power because they know that you have a lot of options to shop at best why recently when they went through this whole price match guarantee they even agree to one of the few companies that actually realize the values they say.
That they are now matching.
Amazon prices to mention that because they know.
People will go elsewhere and they know that's been very few people take advantage of those price policy I excellent information thank you for coming on I love having you here on set it it's always -- nice thank you so much my pleasure.
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