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Thanks for watching conference -- I'm Jeff Flock.
This week a place where I'm sure all of you have been perhaps in the past week the grocery store.
I've got a very special guests with us.
He is Bob Mariano who was the chairman and CEO of -- counties which is a midwest grocery store.
Chain of about about -- -- story about a 161 story and different names we are in one that that.
I think promises to reinvent.
The grocery experience it is more.
Happening almost -- a store.
-- You know this happened right go right for our rights in August a soulful company.
And making polish specialties it's great and we've been working with them since we opened my eyes three years ago.
Mary on -- for those who don't know and by the way it has your name on it.
-- -- That the high and organic cool offerings that you get -- say a whole foods plus you have the staples like I can get toilet paper here.
And paper towels at a good price absolutely.
And as -- music to customer trip.
Consolidate -- trips because they don't have time.
They wanna save time so we make it exciting interesting implicit a few minutes in -- it.
Even when you go about reinventing the grocery store experience.
This does not come cheaply.
You have to invest that a lot of people working here you've got a lot of high end product here.
This is a major investment that's yet to be prepared to go for the long term.
So we probably spent about five to six million dollars at camp X in the stores and then you've got -- labor about 40450.
People line going.
So all it takes a lot to deliver what you gotta be here to speak here in the customer.
You have it interesting background and -- -- one that all CEOs should have you started behind the counter there where that fellow is.
That there were looking at right now that we do that was me what you're 19681960.
Serve as a part time deli clerk and his wings Illinois for them -- -- -- -- about seven years old and yes it actually three -- It's a you have worked your way all the way up through a lot of people midwest know that -- exchange.
Bought out by safe way.
And you grew up in this business.
So you bring.
Kind of -- to -- feel to it -- -- look you and maybe Bob as it's looked at some that your your folks interacting a look at the shoes you Wear.
Most CEOs we talked to have -- shoes you've got huge walker.
You have to because we cover a lot of miles in here because you're talking to people in the -- you wanna talk to your employees and customers you're learning for me it's a learning.
What do they like what are they looking for where -- happy with what they think we need to do better.
I -- -- and they'll tell you where they're at.
Interesting good advice perhaps for any business.
I want to talk about the growth possibilities.
For this you are now in the midwest -- -- and the question.
This is a kind of concept -- a lot of people look at and say this is the sweet spot.
Out of grocery.
It's it's giving people this cool thing that they're looking for now because there's a lot more focus on food these days.
But the state could be one you necessarily can't afford to go to -- real high -- store and to -- -- right so where -- we look to grow this to a roar -- still at least thirty stores in the Chicago marketplace this is our eleventh story.
And now we'll do fortified a year and we feel pretty good about that growth and it.
So it sets our -- it sounds like you're not the kind of guy who says -- let's take this issue guy not known now that sets I've seen too many great ideas.
Failed because they -- to think.
This is something to build and you have to build the infrastructure to support.
The people that are in this story every single day that takes time it it just takes time you don't build Eastman Kodak.
In ten minutes and so you can't build a -- greet idea.
In one or two years I'll leave our our business viewers with one last take away and that is some he said to me earlier which was.
This concept of people sometimes getting married to the pastor getting too comfortable with the way things operate or you can never.
We have more -- to perform even as you did I I've been accused of always having healthy disrespect for the past respect.
So -- question always what have we done and what why is it successful.
In ought we be thinking about just think it not for the sake of change but because our customers our employees.
Tell -- station we want to change so it's evolutionary.
-- it constantly builds it should constantly be involved in such people involved.
It shouldn't be -- So you deputy got -- low on the list and easy to get locked in it works its we're making a little home at all.
Somebody once described to me he.
The worst thing about prosperity is complacency.
-- like that the worst thing about prosperity.
That's a quote.
That we leave you with here on this edition of conference room here on the Fox Business Network.
Bob Mariano chairman CEO round east the midwest.
Grocery chain that is seeking to reinvent.
The business Bob thanks.
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