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Not all airlines are flying high in the latest airline quality rating report that's a ranking of the fourteen largest airlines in the US rejects and it joins us -- to break -- the best and the worst carrier.
From these results rich.
Hey good afternoon Cheryl and airlines in this country as a whole have shown some some from an improvement still.
Complaints are up compared to last year airlines are making better time though the number of passengers left behind because of oversold flights.
Has increased airlines did a better job of handling baggage though complaints per 100000 customers are up and the authors of this report say the airline industry.
Maybe getting some on deserves blame.
The incidental experiences they have.
Such -- sure mentioning giving giving to the airport getting part getting to -- in getting through security.
Getting on board.
And then the reversed coming back.
We are finding that the -- coverage traveler.
Holds the airline responsible for that.
As for arriving on time Hawaiian Airlines with Hawaii's generally fantastic flying weather is tops again on schedule more than 93% of the time.
Alaska AirTran delta and US Airways round -- the top five with flights on schedule more than 85% of the time.
As for the tardy is American and expressjet tied for the worst followed by united frontier and -- As for customer complaints united was the worst southwest the best in this is the first survey showing.
United and continental as one airline emerge so in response to its.
Bottom ranking united tells Fox Business its operations.
Generally improved -- significantly improve last fall and at the airline continues.
To meet or exceed on time standards and set new records for performance -- You -- know what Rick if you look at the airline industry overhaul needs these stocks have been some of the best performers over the last.
Six months include united continental also wonder how much base as we can really putt on a report like this.
From the consumer when the company -- -- -- that.
Right -- -- -- limited choices you got to fly Somalia I think an airline and secondly is as they discussed in their report.
Airlines do get some.
Some blame for things like security other parts about being in an airport had nothing to do with airlines so.
You know it's it's tough when you look at these certain areas in different customer satisfaction service know exactly.
Where you direct the blame because it's also sometimes can be -- pretty.
Pretty stressful experience I'll fly it's just so much fun these days reject that -- degenerate state it very that.
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