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Well -- -- great charges and their on your monthly bills.
And many consumers are seeing or add a growing number of companies are sneaking small charges on the customers' cats and they hope you don't -- -- It's big business setting up the -- fifty dollars a year on average joining me now with what you can do to avoid these charges Tod marks from consumer reports.
Todd welcome back to the show it's always great to have you -- so as companies get away with us.
Because most of what they do is perfectly legal.
Ethically it's another question but what they're counting on is the typical consumer.
Doesn't read any more just like we're impatient to do everything else we don't read.
We don't look at the fine print only 10% of -- scrutinize our monthly statements from our credit cards and all these other bills.
And I want him for a -- -- actually been victim by these unwanted or deceptive charges.
And a lot of these companies again it's not illegal but they try to -- something -- and because of the way things started -- get away with it.
Well so you have to be reading your bills a number one that's absolutely true guilty as charged I -- I always do that.
But listen you that you can find some month free money for yourself let's talk about some of these gray charges you're free -- paid what is back.
While remember after all come on there is no free lunch let's face it we all know that but we still get enticed by these so called freebies.
Free to pay a you know we'll start -- -- a free trial.
And then after that it'll be like five dollars for a fifteen day supply.
But what they don't tell you is if you don't take preemptive steps to cancel it.
This item is going to be -- cutting back on a recurring basis like what what would be a preemptive step.
All -- a preemptive have.
The minute you check your bill you contact the company.
And tell them I want to cancel that and if you refuse to I will alert my credit card company and put a freeze on it.
That's what you can did I love that okay that's great advice and I have got caught and that.
-- subscriptions now I don't listen magazine I don't know back consumer -- but let me tell you.
I think can magazines that I believe I have never ordered.
Well you know mile north subscription it doesn't just affect magazines here's one of the things that you see -- we seem to get.
And they all kind of fall under the same rubric when you go to -- to buy something online.
But all of a sudden you got yourself were gonna give you a free.
Security software program.
And it's great it's forty million dollar value not then but after six months these charges start build up on your cart.
The unwanted subscriptions same thing sick you go to work you that you order something you order and make up a very high and make up.
And they throw in some beautiful facial cream.
And you pay for the make up you say I'm while they're given -- gift.
But in lecture read the fine print you don't realize that not only is facial cream not free but it's going to be -- All right back again -- -- -- no arrests of these quickly negative option marketing what's that.
Well -- negative option marketing is basically the ability to opt out if something again.
If you don't click the box that says I don't want this.
Some unscrupulous companies will actually -- that -- -- for you.
And if you don't again the onus is on you the consumer got anyway UK so -- There -- people on line unwanted Otto renewals I feel like we sort of covered this before but what do you mean by -- No that's like when you talk about -- it's very common -- Gym memberships with magazines if you say.
-- you know if you -- launch of the fruit of the month club.
Where you have these predetermined.
Times we're gonna kill you want a quarterly basis a monthly basis an annual basis and if you forget if you've put on your calendar.
You may actually be billed for something on a yearly basis.
Even though you don't want to eat it's again they're all part of that same rubric and you have to look.
Ahead of time if you know what data is coming up.
To circle it on your calendar and get it off because of not you might happen and it -- it after I can never remember that -- subscriptions.
All yes this is talk about -- I love that term because it's coming back from the dead.
-- -- I got few canceled something say you no longer want that magazine you're no longer want that none of the month club or whatever it happens -- be.
-- -- -- -- -- -- -- -- Take me off -- -- I don't want this anymore I'm done.
And then for up to six months very after you can continue to get those recurring charges.
Because wall I'm sorry I alerted our direct marketing apartment our door -- are billing department I guess they haven't caught up with it.
But again it's a way for them to increase their revenue and what's the harm.
Most people don't contest these things they just -- at its ten bucks here twenty -- there right most of us are too busy but they got -- Costs -- now.
This happens -- nearly everything I think but what are you referring -- you well -- creep is something you see a lot with Telecom companies it's your -- let's take our.
On the cable company.
The cable company -- were gonna give you for example a free cable box -- free digital cable box.
For six months and then all of a sudden after that six months it goes up to 695.
There -- -- new year comes up it's 795.
Or if you -- -- have a day indeed -- your DVR the price goes up a dollar here a dollar there you see your time with your cell phone company to the -- she.
It's this little nickel and diving that it goes up opt opt.
And what I want to do because -- UF power with this with this caught street especially with the telecoms companies see you belong to Cablevision.
-- you find and they are raising your price that the rupee say hey listen.
If you don't give me deal and they offered deals all the time over the switched -- -- are ongoing.
You're well UK and negotiation our negotiation is an important part that being a consumer that's for sure.
Eight Scott thanks for letting us know about all this that it might -- story really appreciate your time thanks for coming on appreciate it all about leverage I love edge.
I've got some leverage I got power I'm a consumer.
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