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Genpact CEO on Growth in 4Q

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  • Description

    Genpact CEO Tiger Tyagarajan discusses how his company helps other companies run better.

  • Duration 4:56
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With the presence in sixteen countries and clients ranging from General Electric to Citibank to eBay business process and technology management firm Genpact.

Has a good pulse on the state of the world economy and -- businesses are actually feeling and growing.

The company reported earnings this morning -- posted a 15% increase in revenue but with continued concern in Europe.

And well you know that's always a question potential slowdown in China or not.

Tepid growth here in the US what to they see in 2013 here at a Fox Business exclusive biggest tiger.

Seattle horizon he is Genpact CEO and president it's wonderful to -- typing on -- list and I'm gonna ask you what I'm sure you said your mom asks you.

In a nutshell in regular speak tell us what -- does.

This used to be.

GE what GE cat it capital international services but what do you do today.

So it's -- tell whose companies.

You know process information.

-- in -- to deliver services.

We actually held them -- so this is bad that's one thing we do cut companies run battle by actually doing things of that.

Finance procurement risk management risk management which long and processing -- mortgage which bought the -- -- is not easy.

So when you're hiring he's got to hire people with.

With fall quite a mosaic of talent -- I think the threat -- and mortgages and risk management cannot really be all things to all people.

Well real focus on a few industrial articles.

As you can imagine we grew up with G -- -- focus on industrial articles that we learned from GE.

And a couple.

That action on an Arnold pharmaceuticals and life science is a great example of that where the -- for those of you who understand what six sigma is and that was that was the big creation of the idea where if you can eliminate.

The real problems on an assembly line you can make a lot of money -- or real expert -- kind of -- a 6 -- program there far.

Our business for us some of the businesses of -- capital yes what are people doing wrong when they've run their businesses these days I think I think one of the biggest ones -- the fact that they don't use process management.

To drive down -- I -- you think about walking into a bank.

How many times do you get exactly what you want when you -- and you walk out with the exact information that you want -- Probably not enough times.

But at a time -- -- -- Why -- that very issue like hundred all be the same every time but not be great.

-- McDonald's for example runs their business very very well rights is no matter which McDonald's you walk -- you usually get the same that's serious -- so that's a real key.

Let's talk about the consumption patterns in different parts of your market say for example if Europe has that feel -- -- Not good not -- very you know you know propensity to consume.

The only consumption that's happening is when the common spends money.

Some companies are going through a tough time -- doesn't -- -- GP north Reno.

But what but sit at a SEP for example is doing very well -- European businesses that there and because people want to use that.

Business to cut down on the cost of living -- and you would be doing well where are where did you look to be doing better.

Across the world yeah.

You can help grow peanuts at all outside a house China outlook and China opensocial real -- not to deliver services to multi Asia including Japan.

And our view is that Japan is a very slow market in terms of these types of decisions he's -- tough decisions.

To give -- look to someone else.

But it's changing -- we think about a monetary northern X five yes.

They're restructuring companies that.

You're not a part of that and about -- -- -- waiting to happen and their market is looking better but a lot of that is on the weaker yen so -- that's too -- and it's on at some -- -- -- -- the -- -- so when you're when you're looking -- giving insight to company leaders what's the number one thing.

That they do wrong aside from not using your business because it dealt with the sell put -- -- okay but let's put aside innocent.

What is the number one thing -- business leader should be doing to improve their world.

I think one other -- that business leaders are beginning to recognize -- peddling that you know -- not recognizing it as the fact that the word is getting very with data.

And you can there's so much intelligence to run your business with that data.

You know where that is growing bad -- reducing risk.

Doing things Foster did are held to unlock.

And these days processing that -- up storing that data is available.

One of -- one of your companies on the list that we show.

Was that -- to -- -- what that we -- Iraq that we do we have some finance work for them but it's a question of taking -- data and then cleaning it up.

An unfortunate thing is a lot of the data is not clean.

Is not -- up correctly 'cause mistakes.

Which means it's a problem of the process and you -- the process -- the data on the -- is that -- -- -- -- intelligence I think companies can are betting competitor of -- bondage.

One -- -- the though those that do it was of those that don't as we finish up Jack Welch of course ran GE and and we all book looked to him and it's certainly during the heyday of GE is a real leader is their leader today that you you admire.

Well lots of them you know I would you know I don't think anyone person but lots of -- could -- here -- thank you very much thank you --

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