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Sandy Victims Getting Runaround from FEMA?

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    Breezy Point, NY resident Joe Casale on his difficulties in dealing with FEMA and his insurance company after Superstorm Sandy.

  • Duration 4:26
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These governors are on fire approval ratings had never been higher their handling of sandy.

And their push to get aid for victims pumping up their popularity.

But three months after the storm thousands of people in new York New Jersey are freezing and still getting the cold shoulder from FEMA.

Joke is now is one of them he has been displaced from his home in -- point in New York.

-- why -- -- not getting the assistance that you were promised by FEMA.

What you -- at a rapid repair -- trying to get.

Oil and hot water -- -- edit them and it's not working out so well.

And the they are you in contact with them they calling you as anybody come to check on you -- and that you were displaced jury heard an apartment now that the cost is adding up -- mean.

What happened who's gonna put them on the fifteenth of November became.

On December 3.

Looked at the -- out what -- -- And -- and we haven't futile last week what does this last week and job.

That's it became a double boiler and -- what -- girl from put an end.

And it's still not yet it's still not finished up as well not and there's so.

Waiting on parts -- have leaks it's just the fiasco them.

And -- get very frustrated try calling people nobody expects Yahoo! -- you -- numbers people pull you from and those numbers that this connected people try to get -- the contract to support you.

They don't get back DO biggest lead you know I'm in my record just Israel.

And all would you guys went to the house -- he was going on expo don't have.

The parts they promised us but -- -- that turn on the -- And Michael customer service now like all that it we've got to get -- contractor in due to contract is that.

And then my oldest person from the contract bigger I have a number of pension -- and service he doesn't know anything about it in -- it all the other contact.

And I coldest -- of the super.

He had no clue he says a close to departure yesterday's so if -- today -- so.

I don't know -- cereal in the run around you're -- -- in the run around show and we've heard similar stories I think it's just the timeframe that we're talking about that it's a shocking here I mean.

And what about.

The insurance company mean lord -- that they've got horrible reputations for being anything but helpful but have they come through.

For you at all did you have the proper coverage.

Right.

What concerns so we have homeowners -- -- but they'd just came -- Blake who -- state.

The beginning of January with.

A check for.

With there's two months of who has come online and there's a lot of stuff that we need work perhaps an intimate group fixed at a practicing on the -- foundation venue -- I'm article first book about it come by contractors but may have slumped and we take that out -- -- -- -- papers and all out of our pocket.

We paid or.

The little better about pocket until we got money management company an -- but want to get a good morning it's nowhere near what we're gonna need to get -- not out.

W Mercury air to get the oil -- not what -- We don't -- -- as we've been united talking we've been showing pictures of your home and and the destruction obviously in breezy point was.

Was unimaginable the time I'm curious.

If you have neighbors -- in the same situation and if you could talk to Governor Cuomo right now.

What would you say what would be your message to the governor now.

But the follow up yes you know who -- to revamp -- rapid repair I think it's not -- like based based -- the work.

I mean we have people excellent but don't haven't -- them there'll be much reliant on -- -- rapid repair -- there.

No repair work and it -- in in this market -- just start we get done now.

And we know you told people -- -- end -- an optimistic but we'll put so many people out there that we have to take care of there's overwhelming for us there -- -- and -- people yeah.

Yeah I got the money I want people I mean the prospect that now there -- great point submitting work.

-- -- -- That they have -- -- You know jive to tell you as a New York taxpayer -- I think -- for many people -- sale would like to see my tax dollars.

I'd go to -- and the people and breezy point joke good luck to you thank you for sharing your story tonight we appreciate it.

Aren't bank kept us now.