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FNC legal analyst Arthur Aidala on how consumers should deal with potentially bogus charges on their bills.
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My parents can't is all the time and secretly can gradually yourself but you haven't fallen prey to whatever it is -- Montana family in their accountant.
Are accused of tacking on seventeen million dollars.
In bogus charges our customers' phone bills across the country.
You might be paying it without even realizing in this -- family has nine companies.
For voice mail electronic fax services and they've been charging people an average of fifteen dollars every month.
For these -- services that's like 200 dollars and here.
Here -- the details as well as how to protect yourself is defense attorney Arthur I do not thank you for tackling this one for us today what.
Freaks me out about this scam is that you know when you get your phone bill there are six -- Things didn't and a little like a dollar -- I think is definitely not act the -- and -- winds up like June 3.
Or any bogus to be so this is not there was 1490 privacy and the right -- -- All of these companies and they they use a different one -- bill like American evil ways or global voice mail or here for you or whatever.
They -- a 120000.
Humans who they were giving these voicemail accounts -- charging fourteen dollars and 95 cents.
And of the 1191000.
People.
To -- customers.
Actually I use the email wow that they voicemail I apologize so.
What would suddenly jet service in there somewhere and that Britain Asia is offensive trial like.
Look we provided the service they was their fault for not using this service but it was -- service that you probably didn't ask for you -- sign up for.
They using complicated.
System of what I would call layering -- from one company to another company to get into your phone bill because apparently like a go between.
Between the phone company and you.
And it ended up to millions of dollars a they've returned a lot of the money and what the -- to doing and is strategically is the start of the civil case which allows them to subpoena everything.
And once -- -- or all the records.
My guess is the -- -- you to go by the wayside and W criminal case coming in and there -- memories of -- truck so everybody has paused their television right now -- -- all watching on a DVR -- -- off to see you to look at their phone bill what do you look.
-- aren't you yeah -- mean.
If you see what's the Verizon or AT&T -- and you -- another company on there it should raise an eyebrow and -- -- what -- -- called network assurance.
I can tell myself although I pay an extra 59 united -- they lose my phone break I've done that I think essentially did I don't know I give a free phone back.
And that's called the assurance plan I know about it makes sense to me.
But -- you see another fifteen bucks for global voice -- like wait a minute.
Yeah choice rally -- heating up voicemail the -- of the voice throughout.
Then you -- you just pick -- got to pick up that 800 number yeah.
That's all there's only answer and they -- -- -- tell you what it isn't -- you -- just video watch the money was Melissa Francis wire.
You could watch and with -- that great idea I love that.
-- question -- -- we don't know the answer to this I don't think because unless you you know are in the minds of the criminals are you get wonder woman's lasso and wrapped around the mid to tell the truth.
We don't really know how they did have them here.
That's okay.
What it what are you gonna do you know they -- we don't really know where they and meet with the phone company how did they did.
You know I think it I've been my understand how is my understanding is there's is a middle.
God company between the phone company and what arrives insure that the phone bills I don't believe -- generated directly from Verizon and AT&T in.
There's someone else who actually does that and -- got in that somehow and got on your fold belt around -- -- Aren't that thank you some even wonder woman's magic -- I look I'm all about that.
Busy day revolution exam knows now what -- -- yourself management lobbying and I'm all about it's I think you are here are what.
