You're watching...
United Airlines Grounds Flights on Computer Glitch
Details
-
Description
Former DOT Inspector General Mary Schiavo on the airline’s continued computer issues.
- Duration 2:58
- Date Nov 15, 2012
You're watching...
Former DOT Inspector General Mary Schiavo on the airline’s continued computer issues.
Also in this playlist...
Auto-advance: ON
Auto-advanceThis transcript is automatically generated
-- -- -- The united telling passengers that all of its flights are grounded.
And they should rebook on other allies this is the result of a computer problem united has not yet commented officially.
The FAA says it is on a -- the story is clearly developing.
Joining us now is Mary Schiavo former inspector general at the Department of Transportation Mary thank you very much for joining -- we're all -- -- state of shock via.
That a computer glitch and I don't know the nature of this computer problem on calling it a glitch.
Should bring down -- to a holds an entire huge business brought to a halt what computer picks don't they have backup systems man.
Well they -- -- that united has been bedeviled with a computer glitches they already had forty this year they had one in March want and may want an August and then in 2001 they had won back -- unit that didn't bring entire system.
-- -- But they have it has only gotten worst then their merger with content battle and that is the worst time -- fort happen.
Yes right before Thanksgiving we got that one -- united stock is down but that not by very much my point is that if you've got.
Even if it's just a localized computer problem and it appears to be a problem suddenly in LaGuardia in New York.
That very rapidly spreads nationwide because flights get backed up all over the place -- a local problem.
It is computer up.
Is very rapidly a nationwide problem that's the way the system set opposite -- That is that is exactly how it -- up and while they will try to re route air traffic it what they can do it try to re routed to other enters.
What happens is that the bubble effect that the passengers and right at this time here at the plane they're running I eighty.
And over percent bolt spell it's going to be impossible for re booking because other airlines they're full -- -- it will remain that way until the week after thanks giving Bellic can be bad news reunited the good news reunited is.
Consumers have very she small airline alliance and it's united has the best stared in December consumers will be back on in.
I I get the point -- but you know what this kind of disruption right at this time of yeah on such a massive potentially a massive scale.
You really have to shaky ahead of me interview you will with the they FAA you know what I'm to -- about.
Just assumed that things get any better doesn't.
Well and reunited this is the fourth time this year and you would think that beer.
Certainly they're IT department would have been on -- before now they'll march may August and now November.
-- -- Mary Schiavo look thank you very much for joining us on such short notice I wouldn't -- there is a computer problem that united.
It's certainly present need it to United's operations LaGuardia a lot of fought flights have flat out grounded.
We waited to see if this really is an -- -- nationwide problem it is certainly a developing problem and a big developing headache.
The people traveling by -- today will keep you up to date on this thing.