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Happy Tuesday this is my favorite day of the week career accelerator day so we're -- give you three segments.
And three cents -- tips on how to be an effective leader had a better get that job get that resume in shape so let's kick things off right now with -- -- -- -- joining us from a Cornell University studios in upstate New York -- pick -- -- there Roxy you are CEO of highlands consulting group and a leadership expert.
So I can't I learn.
Hastert -- good morning I guess you wanna start off with some ways you would suggest being an effective leader and why that is so important.
Well aren't you know it's really interesting how simple some of these things can be and how.
Don't do them so let's just talk first about -- Knowing yourself and knowing what your strengths and weaknesses are.
A lot of people don't get the information about how they're doing well and how they're not doing well so they don't they don't make the efforts to it to change and to improve their behaviors and that gets them into -- So you have to look internally it a little bit realize that type of person you are understanding to how you react to things emotionally and then.
Played good -- that -- so its internal.
Adds an absolute well it starts with internal that's right -- it starts with the internal.
-- you have to know yourself first before you can no others but -- she say especially the leader that someone who's probably a little bit more.
Stubborn and -- day if I'm stereotyping here they might be less inclined to say well wolf this is a negative characteristic that I have -- Maybe less inclined to acknowledge and.
That yes that gets us into the -- confidence verses arrogance arena -- and and arrogance shows up like that where you're not open to your own learning and in you're not a continuous learner -- who don't continue to learn keep falling into big -- Obviously.
As we're seeing right now if I in Washington -- talk about that for a little bit you know we have a new administration President Obama gets -- second term.
Congress still very much divided what would you say what -- your suggestion to congress and the president be especially now as we have this fiscal cliff on our hands.
That's a great question you know.
I think we have a a financial crisis the world over because we have a leadership crisis the world over.
And that's it here at home is the same the same problem.
One of the issues around arrogance is when people don't listen to each other and don't really hear each other and find common ground.
And until our leaders or at least the people we've elected as leaders.
Of them and and the legislature and then the president.
And the vice president -- They they can listen to each other and find common ground they're not really leading us are you calling none of them are then -- can't -- -- I'm I'm paying their arrogance within our politics in this error against the world leadership worldwide.
Other way is we wouldn't see so many failed companies we wouldn't see so many failed governments right.
-- -- the top learn it always starts at that.
He had it if you can think of a company -- an executive or a politician who has great leadership skills someone that we should try to emulate.
Who or what would that they.
What a classic example because Herb Kelleher -- at Southwest Airlines I know he's retired now but.
What he created in what he did.
It he -- -- -- model that so many people could.
Could emulate and as it's amazing to me all the rest of the airlines are watching what he's doing and watching what -- dead and and they don't.
Pay attention it's it's -- mind boggling when you see a great leader doing great things and and nobody pays any attention to what he's doing.
You know it's that variance.
You -- know that nobody is paying attention to what is do.
What -- mean.
Well there what what I'm saying is is that you take a great leader.
Does wonderful things with his people with his customers with his bottom line.
For and that was an airline that -- -- way over two decades and I always had a profit.
And in the -- does that.
I got I don't know would be that would be an example.
-- Steve job.
Yeah now that's a good -- that you could check two bags for free at southwest.
The only airline that lets you do that yet Steve Jobs definitely an excellent leader -- in European YE ST and I'm sure we all have our own reasons -- why do you say Steve Jobs is a great leader.
It vision -- communicated his vision and great vision communicated his vision his people knew who he was he told the truth to -- people.
I'm not gonna say Steve Johnson had any arrogance -- a lot more confidence than any arrogance.
And in my opinion anyway and he he did just a magnificent job of rule of knowing why.
And explaining why.
People should be excited about what apple is creating he didn't just sell the what he sold the -- And as I was able to get everybody on board with this vision people who do that get people excited and inspired.
If you're not excited and as an inspired.
-- why would I follow you.
-- need to show -- passion be optimistic.
That listens other people had a very clear vision.
You know they all seem so obviously DA we can all be great leaders but it really is a difficult thing to deal.
So can you go through only have a full screen of this become put -- of the five things that leaders who fail.
That being said they commonly -- and one of them is obviously discounting what other people.
Seal and CNN think about things.
Absolutely you know the Marines say three things to know yourself.
Know your people and know your stuff.
-- and the places where leaders -- a lot is knowing their people.
And knowing themselves.
So when you don't know your people and you don't know yourself.
What happens is -- you end up blaming everybody else for what goes wrong when in fact when you're the leader it's it's -- -- responsibility.
If he didn't prepare them while you didn't choose the right people are you didn't hold people accountable he didn't give them any information they need it.
In -- we can't keep passing the buck back to other people when we're leaders.
Went out and blame game -- can get really ugly and honestly it's a waste of time most of the time you know it's like just accept responsibility you weren't charged it's like all those on -- the apprentice send.
Project Runway Ellis reality shows from the give that team leader the leader honestly you know -- that -- if they if they're team -- they usually.
Our athletic competition.
Absolutely and wouldn't it be nice if that was the case in business book I know when you're in but that what happens is -- What happens is is that there's there's a lot of finger pointing even in the selection look at all the finger pointing that's going on.
That's not what should be happening what people need to do is is take stock and understand.
What happened in terms of leading leading starts at the top period and the story hit and and that it people who try to make it happen somewhere else there are barking up the wrong tree.
Hey -- you also say here as part of the things that -- leaders do -- they miss key organizational clues what do you mean by that.
Absolutely so so.
Imagine this imagine that.
The the culture of the organization.
And expects you to talk to your customers.
And your arrogance says I know what the customers know better than than they do -- so you're gonna fail in two ways personally gonna go against your -- a year culture and second of all.
You're going to miss read your customers and you're going to.
Blow your -- so you can build a whole strategy on on what you think is best for your customers and it could be completely the opposite.
You know what I'm saying and -- of people do that all the time I see leaders.
-- the guessing what their customers want guessing what their customers value we -- have customers doesn't matter what sector -- in my politics government.
And then there's nonprofit.
Investors right exactly.
He also say here and they think a little confused on this one avoiding dealing with in resolving conflicts flattered you wanna.
Hello -- are -- failing there is they.
They should lead to resolve they do that I don't -- read that wrong I'm sorry -- in bed and reading comprehension on my part.
Okay and then some people isolate themselves from others.
And that of pressure yes I I work yourself -- -- I don't yeah I.
I've worked with leaders who can create a little cadre of people around them this little tight little group.
And don't reach out to others and consequently they have poor networks -- peer relationships.
And they can't get things done this would sort of be like gridlock -- Now yet we've all seen and you know you I I mean I -- name people right now but I will not.
-- -- our stand thank you so much for joining us your website -- consulting group ink dot com is on the screen you're the CEO there.
And things for giving us your tips on account can be.
I think people Sally Taylor and now in Washington DC should be listening to right now.
Our -- go to break and then we will be back.
Talking about the Petraeus scandal.
And -- the higher up you get in your career the more careful you need to be about your personal life so we'll be right back.
Welcome back to career accelerated Tuesday am Lawrence in an -- at some minute line is my Twitter handle Amy Lieberman is joining us right now.
You're an attorney and the workplace legal expert thank you so much for coming -- thanks for joining us.
Coming became know as early there in Arizona where you -- All right so this topic is always time is -- perhaps a little bit more timely considering the news that broke late last week that General Petraeus is -- there.
Yes so how imported how crucial is it that we keep -- Republican are personalized -- separate.
But feet try really to live as a role model and not have to keep in separate because there wouldn't be anything bad to really find out.
There you are in an organization and -- more public your life is going to be the whole definition of a reasonable expectation of privacy.
Changes that -- you -- and it got higher -- learning organization especially if you're in the government.
Democrat and a while -- -- -- case you know I was reading earlier that.
He and the -- for actually set up -- -- joined down.
-- when they would draft.
That's a sneaky that they got -- is that that was mind boggling to me.
-- -- -- absolutely you know.
We -- nefarious.
And politics selloff so so so -- and I mean sometimes it's -- in the -- is you know married.
Governor of like the governor of New Jersey several years ago had an affair with a man.
So some of these situations get really disturbing and really.
Uncomfortable for a lot of families and a lot of people.
-- prevent this from happening I would venture to say you can't.
Well some scandals are survivable and some aren't and I think you have to this season.
That when you're gonna take that risk.
People are gonna find out even if you use -- and general I was this teenager to Petraeus and how prevalent use Gmail accounts.
Nowadays they're finding out what -- city yesterday that the ears until Aaron Kelly and the person Hugh.
-- broke this scandal are reporting to the FBI about harassing emails that turned out to be from -- -- well.
Now she apparently is in a relationship with.
General -- that's -- being investigated and they're looking at all of their emails.
I think you just have to receive if you're emailing there's -- trail people are gonna find it and you just have to go with the assumption.
Now it's going to become public and then it's you're gonna be in a crisis management mode and sometimes you can survive it.
But again the higher level you are and then the chances are someone is gonna call for some accountability somewhere.
Because they're looking to you as a leader and -- or at your leadership is is arguably eat compromised.
Especially in Petraeus is situation given his position as a director of the CIA right right.
So so can he survive losing -- -- hand.
Well you know if you look at act act.
Had already retired as a four star general so you know he he had -- storied career he's very well respected and admired although there's some issue in question is TU.
Win -- he knew that other people knew about it he really did resign rather promptly he spirit every bat -- -- -- -- You know I know I'm not gonna resign and a fight he did -- graciously and quickly.
And I think.
You know when you do that may account like you say I'm sorry you apologize to -- Stanley into the world.
And you see everybody -- the -- of a long drawn out of scandal yeah I think you can -- It okay -- soak it.
Still upsetting I guess about his.
-- in particular all of fares are upsetting but hazy you know that -- -- high position that health and that's a clandestine.
Organization that we put so much trust trust in that they can stop terrorist attacks and they have all this intelligence.
And you put your trust in those individuals blindly and then you find out that they betray your trust in another sense with their personal ambitions.
And that kind of just really drives it home -- many people you know and.
You didn't you get the core added it's an issue of trust and Wayne -- Look to the leaders and organizations as -- you're looking at them for guidance to be a role model you're looking for them to have.
Yes they're human and Richard you're really eat -- looking to put your faith in Manhattan when it comes TU.
The director of national security.
Who may have all sorts of secrets that com.
That act sorry and -- now that I have all sorts of secrets are in the hands of Olympic truce.
-- -- You know we don't want anyone else to know Bryant is critically important that that that integrity not be compromised in any way.
And escape -- everything they had a police department estimates used or.
The -- -- -- stay at church right you're looking to church leaders.
So isn't just college picks ahead -- any organizations that we're looking to her positions of trust.
It's critically important that those leaders at least for appearances they could he be trustworthy.
-- that their role models.
They really say one of the best places if you're -- -- to find someone -- in the workplace right you share some -- coming see each other every day same schedule except for a so -- having said that it's probably very very very easy to have an affair in the workplace how much of a problem is workplace affairs.
Well it really depends on the organization if it's between co workers there aren't reporting to each other.
It happens -- you know many companies don't have any sort of policy against that.
If it's happening between someone is reporting someone else then you and -- -- we have the potential for allegations of sexual harassment when he's geragos bad.
And so and also if you've got for example if you with the public organization a fortune 500.
Publicly traded companies -- the -- -- happening with somebody at the highest levels.
It could affect stock prices once perception gets out so it really depends on the role of the people in the organization.
And how well known the organization is and who is responsible -- is it only responsible to shareholders.
Is irresponsible to employees is it really a web service doesn't provide like your religious organization for example provides service to the whole community not just the people that work there.
Right Amy Lieberman thank you so much for coming -- advice from your perspective.
Really having access Ager buckets on our screen right now on your website mediation success dot com.
And as we're talking you know Ali it's it.
Makes me think way back you know decades ago before -- I don't know I mean is -- that America -- -- demoralized or the fact that we could just find out about it so much more lately but he's you know these stories pop up all the time and it's it's upsetting but I guess it's also a human nature and these people on these positions need to -- Except for their role models and they need to act like that -- -- -- -- All right we're gonna go to break and -- -- back on the other side with some tips for finding.
A job more cater to your exact precise skills so we'll -- with.
CEO of career -- on that.
Welcome back okay and -- days joining us this CEO of career relief.
To help us out with some ways I guess you know I want people say just feel so overwhelmed by the enormity of the job market in the postings out there and how do you read amazing say they send out and then you don't hear back from anybody what is what's your advice -- really doing the right things to make sure that your -- is seen any do you get that job -- Yeah thank you very much I'm done yet hate it it's really an interesting problem because what happened in -- -- loaded.
Is there you know these huge job -- there's so many.
Job posting that are out there and it TV to apply that you know candidate -- pretty send out.
You know hundreds of applications all the time and that.
Sometimes it is a good way of finding an opportunity but a lot of the -- and it may be even better.
You've -- your -- in in -- more.
You know functional way by focusing in on your niche and seeing how you can maximize your opportunities in in that state.
They'll find -- -- -- that actually work for you find get the creation jawbone that.
-- that you know the beneficial to you.
And really you've got to the -- to.
You know target the opportunity that you want and -- -- network within that industry -- these that you can because you know that increases your.
Probability of finding the right -- you and that would be my horse -- fight to get candidate.
I would imagine it might be difficult or require huge amount of soul searching to find out what your nation's right to most people know exactly what their expertise Suzanne or is something that.
Either just falls upon them or some another forest to find out.
Well you know if anything I would be dependent walked they give you community Iraq's threat sometimes if you are you know act act.
And at an entry level and you're just graduating from time you do need -- -- You know experiment a -- you'd find the right knee issue though that does help.
But you don't want you have found something that you like beneath it that much more targeted.
Quote that that you can actually now identify exactly what.
You know you are and looking forward and and focus in on it and bill that -- -- -- -- because.
It will help you not only find that right Joba didn't help you build your career in that industry as well.
So you go about finding your -- -- lol would you recommend.
I mean obviously you know you can do a Google search and you know stop looking up.
Huge -- -- the negotiations that might be good but before.
Out of one of the things that we -- -- -- -- is we have.
Each doubles is one of our core features in their defense do you -- you have you know general job bulletin.
And then -- and larger players as well but we also are focusing on.
Building this network of a nation regional job -- in addition to -- whereby candidate can go and they can actually.
Sign up to our site and it's not get the job that would get the job board George.
And I you can identify the -- issue and have them all available to you right there at your fingertips you can -- -- -- -- I think you know what you have done.
That's the job one shot.
-- -- -- -- -- What about social sites.
I'm a social site you know you you have to be very active on on social type one thing I would recommended -- using Linkedin and become.
Functionality that they have only been.
Networking that or even you know form your own group and and try and build.
You know advocate he feels -- because it it it it's been buried and depriving wailed.
You're getting -- -- out there.
Obviously Twitter is another you know very useful tool really you know -- -- -- so many you don't.
Effective and industries that you cannot people have been on using Twitter and communicate build your relationship and actually you know reach out to people.
Network in that fashion.
How successful has this strategy -- Is there any way to -- can't you know people really hunkered down and get specific that they're more successful.
In finding well -- You know I mean -- come to market that whole you know we have some examples of people who follow an opportunity to you should go board don't do networking.
In fact you dollar VP of marketing failed right now means.
You know he -- networking in the industry and you know we met him once then we bumping them at our shop and Baghdad we -- we not -- our VP of marketing -- but.
More than that it.
The point out you know if you aren't if you are a general jump -- about finding the community that's right -- they're generally jump ball and you have.
You know Europe -- with the card that you are.
You know your application in one of 200 or 300 if you're in -- job board.
The dog during your cable or independent you know you'll probably want to thank you -- applicant only gotten a lot of these -- you can actually -- direct communications went.
Welcome to hiring manager it and there's opportunity Peta don't relationship.
And -- things go a long way.
Immediately -- if you look at the probability.
All finding the right opportunity for you if you have the need to open in the pocket that you off.
I then you're using you -- both can be very benefit you and I'm not saying.
-- you should forget about the big -- of debt also useful but should also have a strategy or your -- troubled him.
They're not necessarily better -- -- day thank you so much for your tips today for coming on your website is on our screen thank you to everyone who.
-- -- -- hope you got some leadership skills sound.
Last this specifying your job -- send out -- bringing this segment every Tuesday so tomorrow small business plans thank you so much for joining us.
And we'll see you back your camera.
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