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Tips on how to respond to workplace negativity

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    Peter Bregman says in this economy, managers are being faced with more cases of low morale

  • Duration 3:41
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Back Peter Bregman in the house thanks for coming on -- you are CEO advisor and a contributor to foxbusiness.com.

You have an article on your website right now Peter -- dot com.

Talking about how to respond to negativity.

So.

Your CEO or whatever -- some sort of leader.

At a company that and you walking down a hallway and you hear cutting your workers great things -- -- complaining we do about it.

So our natural reaction to having this negative and I've heard this from a lot of leaders are working -- they're just getting frustrated -- like why -- you -- -- this great opportunity and of course the -- -- -- the great opportunity.

And that other people in the organization are feeling overwhelmed -- the feeling like at.

So much work and that there aren't enough people or that they don't actually see aperture of the worried about how -- -- indicated in the year.

And they tend to get very negative and our natural reaction to that especially when we're leadership roles is to argue with the negativity.

Right to become positive to say wait you have to see all this opportunity you have to look at how actually graded us.

Well all that does that natural reaction.

All that does is it reinforces.

The negative result -- if you're feeling bad.

The last thing you wanna do is argue with someone right right as you have some would say oh you shouldn't feel so -- she -- -- your heels of so the first thing that you should do is just for -- take -- deep breath.

Which I often advise right negative breath and and don't react immediately and just listen and listen to what it is that they're -- Now of course if there's something that they're saying that you when you're listening.

Can see has a lot of validity and right and that that may actually have good points.

Great you could learn from that you can actually make changes to your business in order to support the success of the people who work there.

Either way though you listen and you validate you're not agreeing necessarily yet you're just validating your saying I hear what you're saying.

And -- understand you right you know you're frustrated -- too much work whatever it is you -- -- that's the point.

Step two is you find places that you can agree with them.

Right so -- points commonality he quit the commonality.

And and I like that from my wife when she was complaining about our kids at some point and I was trying to be really positive and she -- stop.

This is not what I need from you I need you to hear me and -- I need -- to and I -- -- -- -- -- not alone.

I wanna be not alone invest and she was right but I I was sort of blocking it because I wanted to be all happy and nice and positive.

And then so so find those put to commonality and the third thing the third piece is to look for places where they are positive and rehab for.

Native melanoma time not all the time to look for those places and OK is it any our tendency might be to say -- -- have a job just be happy.

Honestly I you know right I know people who say that they -- grass is always greener on the other side and you get the other side and you wanna go back twelve.

So we shall be a little bit more positive and then when we find out that other people aren't.

Trying to work your way in there and don't like -- down.

Yeah I'm not a great idea to tell people they should be happy that they have a job.

-- yeah I was like I don't people in our industry who are really knowing they have to make up super early in the morning and drive to location.

To -- story all day.

And then they just say when I work for foxman thanks.

Until you lose your story this is good and -- the daylight now.

That you're in the best way to handle that yeah they say that even if you're frustrated it's a look at ago it has hard -- it's hard to wake up literally and then they're gonna say.

Chaos but you know it's great and they're gonna end up coming out with a positive -- -- because they've been hurt.

Once they've been -- -- they can become positive.

The guy who told me that by the way now owns his own company there you go successful Peter threatening you are very successful thank you for always bringing us your tips.

Yeah let's say is on ours and we'll probably see you next week or something really --