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American Airlines Flight Delays Pile Up

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    Boyd International president Michael Boyd gives his outlook for American Airlines.

  • Duration 3:04
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-- -- -- -- What problems for American Airlines after -- canceled over 300 flights last week according to a spokesman only 55%.

Of American Airlines flights arrived within fourteen minutes.

Other scheduled time on Saturday -- boredom is present -- Boyd group international.

-- from Denver.

Mike -- idea I don't think I've ever seen so much.

Just ire directed at American Airlines whether it's from the consumer base the business community the pilot union.

What what's going on -- what's gonna happen America -- thing.

Well American.

It is a senior VP of network planning spoken our forecast conference last week in their revenue numbers look good server that they've moved in the right direction there.

-- the labor relations I think they've taken a sledgehammer approach.

And that isn't gonna work real well I think they're listening to the wrong people trying to get a bankruptcy.

Was -- -- if we need -- with the pilots don't particular because of the pilots.

Other being accused they deny this to be fair but there but they -- to be accused of basically coming up with silly maintenance issues.

There's this girl is on the right weighing their four that's you know the the plane can't -- They had the power to do this there in their rights to do this but do you think that the pilots are gonna actually -- backlash because of their actions and frankly.

The bad PR that we're -- against America.

What what -- reality is the pilots have not had a raise in ten years ten years ago the into the to the -- get where the -- -- day.

That now the companies and bankruptcy and what ever the company is listening who is giving them really really bad consulting advice.

Because they're trying to work with -- consumer you can do they're trying to hammer him down with a contract that so -- lot of work.

Look we worked for a company.

And they say let's all work together and by the way we're gonna lay off 111000 people.

You're not gonna expect that -- to go the extra mile so.

-- -- management have to rethink how they're addressing their pilots and the rest of their employees and the long term plan.

Because of bankruptcy when -- paying a consultant 50000 dollars a day just to show you how to manage the company employees can ask legitimate questions of what's going on here but it -- Mike at the same time the the -- I would argue that you have a job we should be happy to have a job in the secular view.

Our we're the nation's big airlines right now but that brings me to people like the united news crossing earlier on the hour about united in the dreamliner.

Is this just slaughter.

For their competitors to comment and and -- American while they're vulnerable still customers still employees still market share.

Well lack of steel employees know we -- But our market share to some degree yeah but this stuff about be happy have a job well we have -- a -- had a raise in ten years in the company is talking about taking that job away.

Then we have an issue there but.

Yeah I -- Americans.

Management of their revenues of outstanding.

What they have to do is start to rethink the advice they're getting in terms of how they're dealing directly with their employees.

All right well -- other -- brother in addition -- -- -- and see how revenues are after these past couple weeks but this whether we call the labor slowdown are not issues with maintenance.

Mike Boyd thank you very much.