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UNIQLO USA Chief Operating Officer Yasunobu Kyogoku on the retailer’s big plans for expansion in North America.
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Some weak economic data today increasing concerns over the nation's economic health but this next business leader hasn't -- slow growth -- company's success at all whether in Japan or here in the US.
Business exquisite OK so doesn't have it.
There's a store right down the street on Fifth Avenue that everyone here loves to shop that your price points are great but -- opening these gigantic flagship stores.
Both the East Coast and the West Coast are you hiring and -- must have sales to underpin all of this correct.
Yes well intentioned process to be a ten billion dollar retailer here in North America by the -- twenty -- As you rightly pointed out we've had some great success in New York City.
We've decided it's time to expand throughout the United States so this fall prior to the holiday season we will be opening our very first store.
I'm pleased to announce here's -- Cisco.
And that will be the first West Coast outpost for the company second we will also be opening in New Jersey at the garden state mall.
Which is one of the top ten malls entire United States so we're putting in place these strategic growth.
And the road -- to be opening 2030 stores a year just these two stores will be -- and 700 people.
All that's good news always good news when he cut and unemployment out you focus on the consumer.
That's where -- secrets your success you really listen very carefully what -- -- what is the consumer in the United States telling you right now.
With.
Think the customer and the consumers are focused on value for money.
You know whether the gas price goes up or down my point five cents.
Everyone is concerned about.
How far one dollar goes and we figured unit where we have the right formula for except for success.
Our concept is made for all sweaty or six years old -- sixty.
You'll find great high quality.
Basic product at unit close with a little touch of fashion -- might have we yeah I wore the leggings and Davos to keep me warm you guys are big in Kashmir look -- -- originated in Japan a country that has endured.
Not even the -- decade but the loss decades plural.
And you've managed to grow despite that what is the secret to growing at a slow economy guys are doing something right.
Well I think it takes and many many things but first of what of which is the corporate culture is focused on being disciplined.
Discipline in our real estate disciplined and how we think about growth.
Course we want to hire the right people.
Most importantly as you mentioned to focus on customers in customer service so for.
Example when you come into our -- close stores and you purchase.
From one of our registers the cash -- will always hand back the credit card both sides facing out to the customer.
Those little touches we think -- very very important and most importantly of course.
Is the idea that our products are very innovative we sold a hundred million pieces of heat -- which I think you just referred to.
Last year.
So we try and bring that new technology into fabrics and fibers and it's not simply about opening a little whole energy and saying this -- would distract.
It's not having quality basics the diet from money and it's not gonna fall apart -- Conrad.
Related blog you've had enormous success both in Japan and over here we can do hope you would have continued success.
-- snowball if you -- -- thank you very much you know close chief operating officer here in the United States thanks for.
