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FNC legal analyst Lis Wiehl on Verizon Wireless’ decision to end its unlimited data plan and its impact on the company’s customers.
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And wireless customer listen up.
You'll soon have to say goodbye to your unlimited data plan and brace yourself for a higher phone bill.
The carrier hopes to move everybody -- unlimited plans in the near future as customers start to upgrade their current phones to these new high speed mobile networks.
But can they do that here's Fox News legal analyst -- we -- Thank you for coming in Reykjavik -- -- All right so this makes me very angry YouTube because look you sign -- contract you think you're getting one service to the company comes back at them right now and your grandfathered and you expect that it can be upgraded to gonna have that service she signed a contract exactly.
The no can pretty much do everything.
Thank what I know our big I know there are powerful I but I all -- contract with I know and they can cancel the contract if you didn't and teeny tiny fine print when I had a rather they canceled about they can't cancel -- what they can do that.
Can't cancel the contract and not make you pay cancellation fees.
You know small last smaller -- there.
I have read so many -- -- today.
On the Internet about this at you just it's it's funny and -- and -- -- paid holiday -- what -- you go AT&T.
-- sprint I mean everybody say okay we're bailing out of the rise if they're gonna treat us that way.
Legally can they do it sure -- can just say you have to -- between -- you didn't see if we can canceled anytime since they own everything eggs unless you can show and this is a real stressed Jerry.
And -- as a class action everybody and Verizon who's been affected by this can say this was fraught.
I mean we -- to our detriment -- damaged by this and we are gonna -- compose a class action.
But I really prove damages and that exactly how that's another thing is they're not gonna charge of cancellations he heard initially were really damaged -- -- You don't think -- -- the company.
Hiring out I don't higher dairy I don't know in the middle not -- Argue this -- without some funny numbers here that I thought were interesting about Smartphone users okay.
23 of them say they are unwilling unwilling to pay more than fifty bucks monthly for mobile data plans and that's sort of the average Friday.
However half of them have no idea how much stated -- -- each month so the consumers here.
-- don't know what's going on what their phone they don't know how much data they're using so it's hard really come up with a Cogent.
Complaint when you're in the dark when you don't know exactly what you beating you which are giving up here that's and that's exactly at a -- you know the really funny to visit.
How could this get leaked from Verizon that -- whoever was leaked this -- hunt it -- so there are you know because the idea being if you don't know what you're missing.
You know another -- -- it.
I mean in other words you just keep going with this plan well when -- should we look to the new fees that are coming on board and it you know it does ratchet higher and higher higher than war -- data right and that's gonna cut into people's budgets -- -- -- -- advise you be our attorney today.
What would you advice is to do if we if we were concerned about this we didn't like what was going.
If you don't like what's going on you say look you're against the contract that we signed I know you have the right to cancel.
I'm canceling or not charging a cancellation -- and what I what also advise is which you go to another carrier and they have a a cost for.
We updated or initiation where anything like that you go back to Verizon say and you pick up that as well because I would not have had to pick that up.
Had -- stuck by your contract you think they'll go -- that they should if enough people say that they will.
Left with -- powering the just this summer.
OK to -- -- happened -- -- look at the end of the day.
These big companies have a lot of freedom in these kind of private companies you know it's not a government entities and unless you can prove fraud they can do that but there are little ways to even talking about -- -- we're talking about it.
You know people getting together.
You -- a customer service represented you don't just get on that you know that phone with analysts don't you.
You -- customer represented customer representative operator operator average for your screen and I -- editors say exactly you get a -- you get somebody that can actually make.
A decision can make give you a voucher they can do so many different things because they don't want.
All of these emails of complaints they don't want emails and -- and -- it was locked out of exact and they would prefer that we would just drop this entire not going to talk about it and look at front -- the consumer.
Acutely -- -- it's great to see you as --
