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Former American Airlines CEO Robert Crandall on the consolidation of the airline industry and the rising number of fees airlines are charging.
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It's -- finally -- -- -- the airline industry.
That they're -- all those seats that they're fly and I a lot of traveling who have not let him anymore -- now but they're all annoyed about the inconveniences the fees and surcharges.
When you tell -- I I think the airlines are doing themselves a great disservice.
If I could give them one piece of advice I'd say look -- are out there on the web sites.
However -- here's the price is -- keep her bag is this seizure this is a feature that is -- the -- -- now when you get to the airport.
You're not gonna be surprised.
And when -- not going to be surprise -- not gonna be irritated with me.
But beyond just constantly be my friend and I want to be honest with the customer and I think the industry does itself a disservice.
By not doing.
Horrible we're down to -- to airlines now -- the river don't I know what we can't do that that's not good.
And coming up opposite way when you -- I would rather have regulation than consolidation.
Interest you are riddle wrapped in a conundrum hello riddle -- -- a -- thank you very much thought Crandall wanted to -- one of the best.
