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Honda Owner Sues Company Over Hybrid Performance

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    Heather Peters discusses why she sued the company over fuel mileage.

  • Duration 3:50
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Us here on Bonnie and company.

-- up because she was angry at Honda at Tahoe hybrid civic.

Did not get the fuel economy that hundred promised but she ditched the small settlement that was coming away from the big -- funds and she took on that the small claims -- Is the update.

She won Honda will pay cut almost 101000.

Dollars and have a because his -- -- -- now from Los Angeles ms.

Peters.

Welcome to the program congratulations on your victory.

Thank you thanks for having me back you guys where with the -- -- I appreciate -- the good story.

I wanted to make -- got my facts right I've got you bought the Honda hybrid Citic.

88 got the gas -- you wanted they have a -- -- problem they fix the back their problem and having done that he did not get the mileage that you are expecting seat token the small claims court.

The point here days.

-- you trying to start a trend.

Giving it away from the big law firms in the class action settlements and -- going straight to small claims with no lawyers involved.

You know trying to start a trend of good customer service wouldn't it be lovely if this cause -- corporations to pick up the phone and treat their customers fairly.

-- my website is going gang busters don't settle with Honda dot award.

Tells people how to take them their -- cases of small claims court last night it was so busy we had over 6000 hits in -- -- Now you wrong I believe before Malloy yeah.

So you ought to some degree gun against -- forma big law firm colleagues -- you not.

Well actually I am a former and current lawyer I just resurrected my license as a result of this so I can represent other Condo owners against the big -- job which you cannot represented.

-- bonus in small plane school no lawyers Iraq -- right.

Right not in California and my website don't settle at Honda dot org tells and how to do it themselves and I'll have my evidence that he and it.

You know mystery it is you are being somewhat entrepreneurial idea on -- you are using the publicity from your success in small claims court to attract customers -- -- lol business.

Who can take on -- Honda that's what you're doing business.

Well it's actually so far hasn't made me dying because okay yeah.

And if so far and if if I take on customers.

I'm only gonna be charging and fifty dollars each needed to make the objections in the class actions.

Did -- not getting read your article not ready to get the navy website doubt you've got the fact that -- a lawyer -- you got a fee structure out and he got it all out now on national -- that's very good of his greatest that is very very good in days if not -- -- -- -- -- Easy easy easy.

To collect when you win in small claims school -- I'm told it's not least to get the money out of the person that you -- it.

The right well I mean it depends -- UN against it -- and honorable company they say okay fair enough here's your tac.

Honda -- said they're going to appeal.

And so we go to superior court and they can have their lawyers there.

But I have even better evidence this time that I have a Honda whistle blower to take this kind ghetto last question that -- the okay -- the of the yet in the hybrid Honda Civic was supposed to get how many miles per gallon telling.

Well advertised fifty look at why you never got more than forty -- and then Larry eat out at the bathroom was fixed it went down facility.

Is that right right that after the battery was fixed meaning they reprogrammed it to use -- battery less it's 29 now okay.

All right I was wondering whether you had a real valid case that but I think you do if all of the judges say yeah you got about case.

Have a PS every program the car.

I'm not gonna give you a chance to get the name of your website in mobile -- time but we do know the you charge fifty bucks to represented people.

If -- at the Pentagon had come up at the street is you -- and we thank you very much of.