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TaskRabbit Founder Leah Busque on how the company helps people who want to hire someone to take care of tasks around the house such as organizing a cl...
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-- -- getting someone -- walk your dog my next -- company has been called the eBay for odd jobs task rabbit dot com.
Aims to help people in daily tasks by employing their neighbors -- After rad growing from one Boston neighborhood to seven at major cities -- today in just three years it was recently named a start -- to watch -- ink magazine joining me now as leaves.
The founder and chief product officer.
At task rabbit -- thank you for joining -- Thanks so much for having me the I've heard about debt -- rabbit a while ago I thought it a great idea and I think a lot of our viewers like me are thinking why didn't I eight think of that as a brilliant and simple idea.
How -- you come up with it and and more importantly how did you make it into a business.
Yeah my soccer and is engineering I was a software engineer at IEM for seven years as working out of instead years 2008.
I was sitting at home one night my husband and I were getting ready to -- today there.
And we realize that we are -- -- -- seated and we have this hundred pound yellow lab named Toby and just had to eat that night.
And that's really where the idea was -- and we just flat you know one nice if there's a place -- we -- -- Say we needed down saying name the price are willing to pay we're certain that -- someone in our -- -- be willing to -- without.
Months later I ended up quitting my job at the end TUL -- -- the first version of the site in Austin.
Metal the end this idea has been around for a long time this classifieds -- there's there's Craigslist there's just even word -- maps -- -- to transform this idea into a business where you can make money.
Clean and we're solving an age old problem that -- even -- -- experience straight there's never enough time in the bank how worries us to get it -- done.
-- young I'm really relies on her really meant terrorism and -- Ayers and helped me take -- -- and hate my engineering background.
In turning into your business in turn myself into an entrepreneur asked congress sent this he doesn't car very early on came on board and -- -- -- -- -- me through that process.
Let me ask you let me take a simple example I need to rearrange my -- how what I going task rabbit dot com.
To figure out how -- could go back to me now is how much it would -- mean who would I get in return.
So there really popular tax that that gets those and seeing in go on task haven't got -- -- -- needs someone -- -- -- coming rearrangement closet.
I joined it and sixty dollars and a client our task -- network is a real time alert and so DA emailed the act as a mass Indian mobile all these alerts go out and -- credits read your job and then they get to -- on.
You basically get three -- all the beds you get -- look at profiles look at their reputations their ratings Barry.
There is -- personalization factor in a privacy factor is security factor at that and that's also involved here I mean how -- I have that the -- in the security of knowing that the person that comes up to my house set.
Organize my closet isn't going to steal everything from my closet.
Is a great question from day one we've been really focus on trust and safety and security I mean there's no way that service marketplace like this -- -- -- lastly and built and I -- this security and safety systems so.
-- -- network is a close now markets not open a descending -- A 100% of our task -- -- -- -- -- go through a vetting process.
That includes an online application and video in -- -- sodomy deterrent platform this series of background checks Social Security number trades a federal criminal background check.
From mayor desperately need it -- Indian mean have to read the little book clay didn't take the -- is to get your license to -- All of our task rabbits after read -- manual on and -- basically is to get their license to run.
We -- this because we realize that they're really our first line of customer service out there if you have a question about pain and -- -- -- close at your job.
They need to be able to answer that -- -- -- strong vetting process and training process in place before our -- -- activate it up so.
-- before I let you go -- female want to canary your software engineer you or your living and working its Silicon Valley Facebook's going to go public.
What does this mean for your industry what does this mean for a company what's the sort of the vibe on the street there.
It's incredibly exciting I mean when I started task rabbit over three years about.
-- was just becoming popular Twitter -- nothing coming location based platforms like foursquare -- while I didn't have any traction yet.
-- -- industry in the past three years just just.
Dragged this groundswell is incredibly exciting and you know cast absentee rate in the middle of that is -- -- price and before laid out the -- tax that you you've heard us.
And help me crank my out Disney back here -- the -- is asks stairs in cellophane in in cellophane and surprise when he comes in on Monday morning.
That's a pretty -- -- that's for sure I wonder how much -- went for.
And I wonder if the frank -- thanks a lot -- but -- founder -- -- rather for coming on the show today.
