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The Talented Blonde’s Kristin Bentz breaks down why the electronics retailer is struggling to fill orders.
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Remember -- Best Buy was having trouble at Christmas time fulfilling online -- as -- USA today is reporting that the problem has not gone away.
It join in the company's retail analyst Christian bands with talented block content to the employment is the talent that is it is that a description is better than -- the company predicts that both all excellent.
Basic death watch -- -- and the -- gonna go that far -- I don't know -- necessarily death watch but it's never good when you can't deliver you know we have a theory retail just take the money why can't to -- -- -- why not well.
You know they're -- bait and switch.
So we're talking Black Friday they how these door buster deals for these you know LC DT -- and whatnot.
And then everyone went online order the -- and they could not fulfill orders will be canceled orders a lot like target for instance with -- -- Sony line same -- Brilliant product price perfectly everyone wanted it demand there could not deliver.
Well I don't I don't you can recover from something like really is that bank -- Religious people lose trust in that and their ability to get what they ordered from a company they lose trust lose faith walk away.
Was actually -- was the gold standard when it comes to electronics and you -- Cayman.
Educated staff.
Localize their stores.
And really focused on the consumer it was easy you order something -- pick -- up just breeze in breeze out and you got what you need -- without being you know jumped on like Alice Circuit City in the old days.
All right now that's -- specific just to Best Buy -- got it.
Now extrapolate out of the hole retailing sector because you don't think much do -- do you.
-- this -- not today -- contrasting it.
Crashing and burning I've been kind of the lone wolf out there talking retail holiday sales.
And I knew they would be does mall and you know yesterday we got these numbers that we're so great point one right in December up in competitor -- compared to that still.
Up 5% to the previous holiday period in the previous year that's not bad up 5% and you can't fall far from the basement window well about that.
My opinion all way back to where we -- before the recession say that crazy days a wonderful days of 2007.
Always spending as much money in the stool is as we would -- -- we're not because actually personal income has dropped and that's what I look at it's very very scary.
When you're not spending that money and also with the payroll tax a lot of people are you know getting forty dollars taken out of each -- each paycheck every week that's a lot of many more years on we're not.
Bank of that you know this and I'm wondering is that the but the problem is -- -- long term problem for retail in the sense that consumers have they gotten smarter and now they demand these cells.
Is there going to be a point where retailers have pricing power when they say no you're gonna pay -- this whether we'll take it or leave it had not -- I mean that's it.
Some in this is tough -- this liberal tougher environment how -- they survive.
Trying to outsmart the smartest and all of these mobile applications to your point -- -- consumers much more Smart.
And the price only is that we'd educating the consumer only shop for deals and back hurts the bottom line.
Death watch to see us -- I think.
Absolutely nothing now absolutely one self discipline through the music check that's -- Talented blonde with a smiley face the death -- -- -- thank you very much -- -- -- addition to being with us again.
