Also in this playlist...
This transcript is automatically generated
Holidays are right around the corner and that means more travel more flight delay is more security pat downs.
Between the airlines in the TSA it looks like the cards are stacked against consumers be joining me now Katie -- I executive.
Your for flyers rights dot org which fights for passenger protections.
Katie thanks for being with us tonight I wanna start by talking about the TSA.
-- -- spent some 57 billion on the TSA over the last ten years are we getting your money's worth.
We are not getting our money's worth something's very wrong with that government organization and it needs to be pared down and made a lot smarter.
Well how do we do that.
Well what we do is we find trained people people who actually have some training in law enforcement and maybe even medical training you for going to have them.
Reaching their hands down 85 year old women's pants to investigate their medical devices.
And sure that they have the kind of training needed to deal -- All different kinds of human beings that are gonna come through TSA I think we need to stop looking at a 100% of Americans as terrorists and we need to start looking smartly.
At risk based intelligence driven security.
And that would mean a lot less TSA employees and a lot happier -- So something's not right there do you think -- Right solution is to privatize this thing.
I do I think if we -- private security you'd see a little bit more of what you get when you leave San Francisco airport which.
I did a couple weeks ago and you get you do get a thorough pat down unfortunately private security has to follow whatever TSA guidelines are so they really can't.
The veer to far off from what TSA says they can do -- can't do but they were much friendly here.
And I noticed that they've really it adopted a much friend -- nicer way of being in San Francisco where they are privatized.
Well -- -- does seem like the TSA folks are often grumpy I got to tell you I've been through airports twice in the last two months and in on both occasions.
I don't describe -- but I've I've been grouped.
For no good reason because I don't have any I'm not hearing anything illegal I'm not you know I don't I I don't know why I get picked out.
I feel the same -- as an airline passenger rights advocate -- every single time I go to the airport.
I opt out of the scanner because I don't want someone in the -- -- looking at my naked body.
And I asked for the pat down and with the exception of a couple weeks ago every single time I've had a bad experience where I literally had to have like an out of bus body.
Experience to deal with it it just feels so violating and older Americans feel particularly.
Agrees to -- happen.
They feel -- they're -- Terrorists anywhere content I mean look we do you have to stay safe right and I -- unwilling to put up with a lot to be safe.
So certainly draw that line what can be done to make -- both safe and not feel like we're being strip search every time we go on a flight.
Well they need did this do something similar to what Israel has done and start looking for bombers not bombs and they need to go to a biometric technology in our opinion.
That means that you would have a background check our for your fingerprint and an iris scan and if you check out.
You don't have to go through anything more than the metal detector -- would speed up the lines.
It would create a large group of low risk travelers that can speedily get through the security process and then TSA could focus on.
Those that truly do present a risk at the TSA checkpoint.
While -- a long way to go that's for sure tell me securitization actually is about airlines mostly right how did you start this thing.
Yeah -- my family was stuck on the tarmac for nine hours and seventeen minutes and the toilets overflowed and there was no food or water.
And it turned out that that was a very common occurrence -- organization started out.
Fighting the tarmac delays with the airlines we really didn't take on TSA until a couple of years ago.
When they introduced the body scanners and then our membership was up in arms saying -- you've got to do something to stop this.
It's a violation of our fourth amendment rights and then -- TSA introduced.
The really intrusive pat downs and that's when.
People started saying announced -- just not gonna fly if I have to go through this every time I go to the airport so a lot now you -- -- sensibly taking on both the airlines and TSA and trying to bring some sanity.
Back to the whole travel price.
I have to tell you it's a whole different feeling these days flying and it just feels like.
To just such a wait.
When you get that Arab or -- -- -- And in going to TSA delays people it has and feel vulnerable they end -- getting on -- plane and feeling totally stressed out and before TSA implemented these horrible procedures.
There are a lot of people -- had sweaty palms when they fly but now.
That's why some of many what I call air raids everybody that re -- ends -- -- -- Yet you know -- get a clean and somebody's getting kicked off -- -- something to flight attendant or.
You know not doing something in a way -- a flight attendant wants to see them do -- it's because everybody is so stressed out.
Because their experience from beginning to -- has been awful even well purchasing a ticket are it is troubling for people.
Well -- -- we obviously can go on anomaly got a lot of complaints about the airlines about the TSA you were great to bring it to -- thanks for talking with us today really appreciate your time.
Thank you so my.
Filter by section