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FCC, Wireless Companies Look to Eliminate 'Bill Shock'

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    FBN's Peter Barnes on the FCC and wireless company deal that includes sending alerts to customers when they near and reach monthly limits on voice, te...

  • Duration 1:58
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Going to.

-- every time they open up your cell phone bill.

A new agreement could have you seeing -- saying that is see a later to cell phone bill -- shopping to -- -- a Verizon store and do see a pick it up why all the big phone companies doing this.

-- -- that they don't they might get regulated by the Federal Communications Commission nationally and this is a deal between the FCC.

And the wireless -- industry voluntary plan on the part of wireless providers.

-- to send email alerts when you're getting close to.

Running over you -- -- amount of your monthly allocation -- data refer method of -- texting.

A voice messages and if you travel overseas sparked international roaming charges the FTC has been considering new rules to crack down on so called.

Bill shock.

-- -- woman who has shocked by an over 34000.

Dollar cell phone bill.

For international data and texting charge charges incurred while visiting her sister in Haiti.

After the 2009 earthquake.

We also met a man who gotten 181000.

Dollar bill after it's free -- downloads expired without warning.

Not obviously those are extreme examples but the FCC and consumer reports say that about one in five wireless customers do get some kind of monthly overcharge were running over there they're data have voice tax -- messaging.

Allegations and there and they FCC will be monitoring this voluntary plan.

As the industry starts to roll it out.

At a minimum you start getting too alerts and starting in October of next year and then by April 2013 everybody will be getting.

All four alerts if they get all four services Ashley so no excuse.

-- -- -- -- -- -- Full warnings all right Peter bombs outside -- Verizon sort of DC speed at.