You're watching...

Consumer Complaints

Details

  • Description

    What are consumers complaining about the most during the down economy?

  • Duration 4:21
  • Date

Clips

Also in this playlist...

Latest Video

Auto-advance: ON

Auto-advance

Transcript

This transcript is automatically generated

I would put -- LA because it you know all women do now is talking about people who are upset with everything trying to save money.

-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Thanks for having me on you know I really complains about stuff and I think part of the reason is he's really everything is so expensive.

As well -- with our economy India economic hardships that small businesses and consumers have been in Jerry has really caused.

Issues with credit debts.

And retail sales home improvement projects are looking for a DL to save money and that's resulting in poor quality service that you're receiving.

-- number one consumer complaint these days.

So it is it couldn't Consumer Federation of America -- released survey results.

Of the top eleven consumer complaints of -- -- the first one was auto related misrepresentations.

Of advertisements -- sales of new and used cars consumers found that they are driving -- out of the dealership.

Would you wanna do is really research.

Your car is the vehicles that you're planning to purchase compare you can go to consumer reports to find different reviews on -- calls.

And also look at safer car dot gov to find out about any vehicle recalls that may have been issued over the last several months would you say.

-- -- really hard are you by adding that seat for card dug up that interest me when you sit vehicles and -- -- interest me because.

I think a lot of people's been a lot of time picking out a car I kind of feel like they spend more time picking out a car then you know.

Plans or time really we're just talking and John -- about.

Critics and what I I get.

Yes current.

So could get credit and debt another one.

You're talking and -- legal on abusive debt collection -- sticks we're looking at debt relief service issues and credit relief.

Consumers should first of all know their rights and it comes to the lack debt collection and a day have the right to dispute -- collection that they don't know.

Also in debt collectors can't call -- frequently and knowing you know.

And also some states prohibit -- collections after a certain number of years -- look into that and when it comes to debt relief services.

Go to the national foundation of credit counseling.

There's that -- agencies across the country they are to help you.

To provide legitimate services and and and help you there because you don't wanna get caught up -- -- big -- or go directly to the credit lender to figure out a payment plan.

OK and then you know landlord tenant issues I get fraud.

Home solicitation is so annoying but what are what what is household goods mean.

So all of -- is when you purchase.

Perhaps at an -- -- or a different items from the retailers that perhaps are.

This -- did dud their misrepresented and that advertisements.

Or Arab -- service related to data -- extended warranty wasn't protecting you way it should be.

-- per chance whether it's a household good retail sales Internet sales used a credit card it's easier to dispute those payments and also credit cards.

How dear friends and it protections.

-- it set in place tail.

-- if product goes faulty.

You may find that you have some kind of contract -- protection with your credit card and finally -- -- gift cards because they know a lot of people have issues with gift cards as well I personally think they're degrees thing in the world.

Right well even you gotta get -- it's -- why is to use that promptly if we look at borders which recently announced that they're going out of business the liquidation sales.

Consumers were scattering -- use up their gift cards used improperly don't throw them in the drawers America and how well over 300 dollars of unused gift cards that the national average -- -- So if you're not -- -- give credit it's for a store that you don't plan to shop that -- you can go to a site like gift card granny dot com.

To sell it you get cash perhaps you can use that cash to pay down debt then.

It's really wise to stand topping your gift cards and you know though that any -- cards issued after August 2010.

I won't expire for a least a minimum of five years is so you do have time to use that how ever stay on top of the financial stability is of the company for which you have a gift card tail.